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Terms & Conditions
Cancellation Policy
For any cancellation notice received less than 30 days prior to the sailing date, late cancellation will applied. The down payment will not be reimbursed.
In the case of a late cancellation (30 days prior sailing) the full payment will not be returned.
In the case of Force majeure event we will reschedule the sailing date based on the future availability date.
We also suggest taking out trip cancellation insurance.
Force Majeure
Force majeure describes those uncontrollable events (such as war, labor stoppages, or extreme weather) that are not the fault of any party and that make it difficult or impossible to carry out normal business.
Billing Arrangement and Payment Policy
Payment will be charged to the customers in full amount of total cost reserve and must be settled in 30 days prior to the sailing date.
Payments will be accepted bank transfer, credit card or cash in Indonesian Rupiah.
Bank fee in every bank draft or wire transfer remitted to Samara Liveaboard in Rupiah or US Dollars should be charged to the agents/guests.
Billing Procedure
30% deposit must be settled within 3 works days after receiving the invoice.
If the deposit is not received by us in full by the applicable due date, we reserve the right to treat the booking as cancelled. Party can rebook the date if slot still available.
Balance payment is to be settled in 30 days before sailing date.
For booking made less dan 30 days before the sailing date; the full amount has to be settled within 7 days prior departure.
Rate Inclusions:
Harbor transfer
Daily breakfast, lunch and dinner onboard Daily afternoon coffee
Daily mineral water
Snorkel equipment
Towel
Rate Exclusions:
Flight ticket
Hotel in Labuan Bajo
Alcohol beverages
Personal expenses
Crew gratitude at your discretion (our recommendation is 5% to10% of the trip price)
Entrance fee to Komodo National Park
Check In & Check Out Time
For Private Charter:
Check in time/onboarding start at 10:00 AM or based on flight arrival time Check out time based on departure flight time. For Shared Trip:
Check in time start at 9:30 AM (strongly suggested to be arrived one day before sailing)
Check out time at about 2:00
Our Promise To You
Experienced
Crew
Safety
First
Family
Friendly
Well Maintained
Yachts
What Our Customers Say
“We are two families with eight people and Samara II is an amazing boat! It has plenty of room for us. The chef is great and always ready to serve us. And the captain, Mr. Stefan always ensured that we were safe. We love the crew too, they are amazingly helpful. Not just us, the parents, but also our four teenagers had a great time visiting Komodo National Park. We highly recommend Samara!”
Ferry K
“My friends and I wanted to bring our families for a relaxed but fun holiday for our four very energetic kids. We picked Samara II and we were very satisfied. We had the privilege of having Fresa as our chef since their regular chef was on holiday. Fresa made sure our meals were delicious and kids friendly. The crew was not only friendly, but they took care of our rambunctious kids, took us for a picnic on the beach, swimming and snorkeling. They even devised a rope chain link thingy to make sure the kids could just hook their hands on the rope and got towed to see the manta. The rooms were always clean and snacks were available on request. If you want to be spoiled while having a lovely holiday in Labuan Bajo, choose Samara II or its sister boat; Samara I, you will not regret it.”
Michelle A
@jack._.anugrah._.jocelyne
"This is the third time we booked Samara I for a sailing holiday and as usual, we are totally satisfied. Not only by its luxury and comfort but also the kind and helpful team and crew. Before we go onboard and during the trip. Keep up the good work Samara, and see you soon.”
Ahmad Hasanela
@ahmad_hasanela
“We were two families with a total of nine people staying for 4D3N. The four bedrooms at Samara II was perfect for us. The Samara team picked us up at the airport, arriving from Jakarta. On the quayside grocery store, before going onto the boat, we bought cold drinks to bring on the trip. Very convenient. We also included one day of scuba diving, where the scuba diving company picked us up from the boat one day and we went for diving not far away. Together with the boat crew of six people, this was one of the best trips we ever had (and we have been on many). I would definitely recommend Samara II."
Erika
“Definitely an experience that will never be forgotten! The room was always cool and the beds were clean and comfortable. Surprisingly, my children had no problem sleeping on the boat. We never had to worry about being hungry cause they serve abundant, delicious food from morning til' evening. And to top if off, the entire crew was sensational! Very friendly and never hesitated to help us and to take care of the children. Thank you for the wonderful trip, we will definitely come back again someday”
@ennolerian_
“Best crew, best chef - always making sure that the boat is nice and clean. The kids loved sitting on the deck looking at the breathtaking view of all the islands! All in all, just perfect.”
@almaparama
“We are very and happily satisfied with the boat facilities, especially the delicious food that they served. The crew was friendly and helpful, even though we had a little trouble with unfitting snorkeling equipment, over all my family and I really enjoyed the experience of our holiday in Flores with Samara Liveaboard”
Kenanga Wungu
“Thank you Samara for the outstanding service and absolutely delicious food! We truly enjoyed our holiday trip. Our kids had a hard time leaving the boat, knowing that the trip had ended.”
@igor.ap
“Very well organized, incredibly lively and warm crew. Note worthy, the professional and attentive attitude to every passenger. Very knowledgable and helpful. We had an amazing experience, such as hiking, trekking and snorkeling despite the fact that we are not very "sporty", but the crew made sure we were ok every step of the way. Delicious food and great service. Thank you Samara for making this a memorable experience.”
Joe L
“Our four days on board Samara was one of the most amazingly chill holidays we’ve ever spend. From the moment we arrived at Labuan Bajo airport, untill the drop-off, they took care of everything. The boat was clean and neatly furnished, the full sized beds are comfortable, the AC was cold, the hot shower working well, and all the meals were well balanced and delicious. The crew of six on board, took good care of our group of seven. Who were always present when we needed them and they were never imposing or annoying. For the price we paid, this was excellent value.
Jet Damaso
